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What is Patient Access????

With Patient Access, you can now view, book and cancel GP appointments, order repeat prescriptions, view your test results, your immunisation history and access your full medical record from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service – you can do this in your own time, day or night.

How do I register for Patient Access?

1)  You can visit the surgery and let one of our receptionists know that you would like to use this service.  Please bring with you photo ID and one of our receptionists will create an online account for you. It takes less than five minutes.


2)  You can register on line. Please click the link below and follow the on screen instructions to register.  Please note that this will allow you to book ONE appointment online and you won't be able to request your repeat prescription, until your registration is authenticated by calling into the surgery with ID.

Click here for more information, to sign in or to registerPLEASE NOTE: After you have entered your postcode you will be given a list of GP surgeries.  Please select TATTENHALL and NOT Farndon.

Do you have to pick up your prescription from the surgery?
You can now have them sent directly to your chemist to collect at your convenience. For more information
click here

Is my information secure?

All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.

Online Access to Medical Records

You are now able to to view and download your medical record online.

This includes Medications, Allergies, Immunisation, Problems, Consultations and Test Results.

You will first need to register for our online access facility. If you already have online access for prescriptions and appointments, and wish to have the FULL range of online services just call into the surgery with ID and one of our staff will upgrade your account.

Please review  VSG Detailed Coded Record Practice Leaflet.pdf before accessing your medical record.

Patient Messaging

Please note that Patient Messaging through Patient Access is NOT enabled. Please contact the Surgery if you have any queries, this enables us to process them more efficiently. We do use text messaging to provide you with information about your health.

Patient Access

This is an example of a Patient Access screen. 

If you are not already on Patient Access  register now at and save yourself time in the future.


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