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Do It Online

What is Patient Access?

With Patient Access, you can now view, book and cancel appointments from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service – you can do this in your own time, day or night.

Patient Access is not just for booking GP appointments; you can also order repeat prescriptions.

How do I register for Patient Access?

1)  You can visit the surgery and let one of our receptionists know that you would like to use this service.  Please bring with you photo ID and one of our receptionists will then hand you a letter giving you all the information you need to register on line. Once you have this letter then please click the link below and follow the on screen instructions to register.


2)  You can register on line. Please click the link below and follow the on screen instructions to register.  Please note that this will allow you to book ONE appointment online and you won't be able to request your repeat prescription, until your registration is processed. This normally happens within 5 working days. 

Click here for more information, to sign in or to register.

Do you have to pick up your prescription from the surgery?
You can now have them sent directly to your chemist to collect at your convenience. For more information
click here

Is my information secure?

All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.

Online Access to Medical Records

You are now able to to view and download a coded summary of your medical record online.

This includes Medications, Allergies, Immunisation, Problems, Consultations and Test Results.

You will first need to register for our online access facility. If you already have online access for prescriptions and appointments, and wish to know more about access to your coded medical record please read the following VSG Detailed Coded Record Practice Leaflet.pdf

Please note: If you wish to register for access to your core or your detailed coded record you must complete a consent form. Please call into Surgery to pick up this form, we can then process your request.

Patient Messaging

Please note that Patient Messaging through Patient Access is NOT enabled. Please contact the Surgery if you have any queries, this enables us to process them more efficiently.

Changes to Patient Access

A new version of the Patient Access service will be launched on 30 May. This version brings a redesigned user experience, simplified registration and sign in, support for EPS pharmacy nominations and an all-new self-serve support site

   The new Patient Access homepage

The new version (Patient Access website, iOS/Android native apps and the support website) will be made available overnight on the 30th May. (You may need to update your app in the app store/google play)

All existing Patient Access service capabilities (booking appointments, ordering repeat medication, viewing of medical record and messaging your practice) will continue to be available in the new version, with changes focussed on making using these capabilities more intuitive and user friendly.

If you havent registered for Patient access already register now at

Or for more information visit 


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