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When We Are Closed

Did you know we now have an Extended Hours Service?

For more information about the services available please see below or Click Here

GP Extended Hours Service

All patients registered with GP's in Western Cheshire now have the opportunity to book a routine appointment outside normal practice hours. This is particularly suitable for patients who work outside the area or are not able to book a routine appointment during normal surgery hours.

Appointments won't be with your own GP, but WILL be with a suitably qualified health professional such as a Doctor or Practice Nurse.




St Martins Clinic


Ellesmere Port Hospital

Monday - Friday

Saturday & Sunday

6.30 pm - 9.30 pm

9.00 am - 2.00 pm

Helsby Health Centre

Monday & Tuesday

6.30 pm - 8.00 pm
Tarporley Hospital

Wednesday, Thursday & Friday

Saturday & Sunday

6.30 pm - 8.00 pm

1.00 pm - 6.00 pm

Malpas Surgery 

Monday & Thursday


6.30 pm - 8.00 pm

9.00 am - 12.00 pm

Neston Surgery

Monday & Thursday

6.30 pm - 9.00 pm

Appointments with the Extended Hours Service can be booked, up to two weeks in advance, by ringing 0300 123 7740 (Option 3) between 8 am and 8 pm, Monday to Sunday. Alternatively, visit

NHS 111

When the Practice is closed you can easily dial 111 and speak to a Triage Nurse.

NHS 111 is a fast and easy way to get the right help, whatever the time.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straight away to the local service that can help you best.

You may be given telephone advice, invited to attend one of the treatment centres operated by the service, or (if you are not well enough to attend a centre) you may be given a home visit.

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency. 

GP Out Of Hours Service

If you require urgent medical advice when the surgery is closed (overnight, at weekends or during Bank Holidays) you can get advice from, or a consultation with, the Western Cheshire Out of Hours Service. To access this services please dial 111.


1829 Building. Countess of Chester Hospital, Liverpool Road, Chester

(Signposted GP Out of Hours)

Available to provide URGENT care to Patients when the surgery is closed.        

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website