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Countess of Chester introduce online booking system for Phlebotomy
A new online booking system so that patients' can book a date and time that is convenient to them to have their blood taken. This new service has been introduced to complement the existing walk in service already provided. For more information click here.
The secure way of booking appointments online and ordering your repeat prescriptions.
Patients on long-term medication can order repeat prescriptions in a number of ways:
The practice does not accept telephone requests for repeat prescriptions.
Please allow 48 working hours between requesting and collecting your medication. If you fax your requests in the evening or at the weekend, please be aware that we do not receive them until the morning of the next working day which is when the 48 hour clock starts
Patients on repeat medication will be asked to see a clinician at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
With Patient Access, you can now view, book and cancel appointments from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service – you can do this in your own time, day or night.
Patient Access is not just for booking GP appointments; you can also order repeat prescriptions.
1) You can visit the surgery and let one of our receptionists know that you would like to use this service. Please bring with you photo ID and one of our receptionists will then hand you a letter giving you all the information you need to register on line. Once you have this letter then please click the link below and follow the on screen instructions to register.
2) You can register on line. Please click the link below and follow the on screen instructions to register. Please note that this will allow you to book ONE appointment online and you won't be able to request your repeat prescription, until your registration is processed. This normally happens within 5 working days.
Click here for more information, to sign in or to register.
All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.
SIGN into Patient Access and then click on “Make a request”. You will now see a list of all your medication that is on repeat and can be ordered via the internet.
Tick the selected items and then click on “submit”
Please remember to allow 48 hours (excluding weekends) before collecting your prescription.
From 1 April 2015 the Government intends to allow patients to view and download a summary of their medical records on line.
This will include Medications, Allergy’s and adverse conditions.
You will need to sign up to our online Access facility. If you already have online access for prescriptions and appointments, you need do nothing more.
We will post updates here for this service when more details are available.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
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