Opening Hours

CLICK HERE for a Coronavirus COVID-19 Update

Tattenhall Village Surgery

Monday 8:00 am - 6.30 pm
Tuesday 8:00 am - 6.30 pm
Wednesday 8:00 am - 6.30 pm
Thursday 8:00 am - 6.30 pm
Friday 8:00 am - 6.30 pm
Weekend CLOSED

Farndon Village Surgery

Monday 8:00 am - 6.30 pm
Tuesday 8:00 am - 6.30 pm
Wednesday 8:00 am - 6.30 pm
Thursday 8:00 am - 6.30 pm
Friday 8:00 am - 1.00 pm
Weekend CLOSED

Phoning the Surgery

We know our phone lines are very busy each morning so we have increased the number of staff answering calls and the number of incoming lines. In a further attempt to improve this busy time of day we would ask you to ONLY call between 8:00 am and 9:00 am to book or cancel appointments. If you call between 8:00 am and 9:00 am our staff will ask you to call back if your call is not related to booking an appointment. This will help keep our lines free.

Our new telephone system is organised as follows:

Time

Reason

8:00 am - 9:00 am

For booking or cancelling appointments

9:00 am - 6:30 pm

For all other patient enquiries and appointments

2:00 pm - 6:30 pm

For test results. Please note our clinicians will contact you if they have any concerns about any results. It is not necessary to phone us.

General staff training

We firmly believe that all our staff need to be well trained and to keep up to date with ongoing changes in the day to day work. The Village Surgeries Group, like other practices in the Chester area, closes for one afternoon a month, in order that staff training can be undertaken. 

The practice is scheduled to be closed for training, from 12:30 pm until 08:00 am the following morning on these dates:

     -      Thursday 27 February 2020

     -      Wednesday 25 March 2020

     -      Tuesday 28 April 2020

     -      Wednesday 20 May 2020

     -      Tuesday 23 June 2020

     -      Wednesday 22 July 2020

     -      Thursday 27 August 2020

     -      Tuesday 22 September 2020

     -      Thursday 29 October 2020

     -      Wednesday 25 November 2020

     -      Thursday 17 December 2020

Please note that from 5:00 pm on these days you will be able to phone the surgery, however our doors will not be open.

To see what to do when we are closed click the image below.